terms & conditions

You will find all you need to know about TrusTED terms, conditions, copyright and how we store your data.

Purpose of this statement

This statement tells you how TrusTED will collect and process your personal data when you access this website.

TrusTED is committed to protecting and respecting personal data and being transparent about how and why it collects and uses data. To learn more about how we manage your data please go to https://trust-ted.co.uk/privacy-policy/

Notice: Except where otherwise stated, copyright of all material resides with TrusTED. No material may be altered to any degree and no one is permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, any content of TrusTED’s website without TrusTED’s prior written consent.

At times TrusTED may take photographs to be used for internal and external purposes.
If you wish for your image not to be used you must make the photographer aware of this at the time.

As with most other web servers, when you access these web pages certain information you provide will automatically be recorded by TrusTED. This will include your IP address, browser type, and information relating to the page you last visited. This information is needed to estimate how much usage of the server is made by different categories of users and in the event of a breach of security may be used to aid detection.

Your data is only used to administer your enquiry and your data will be passed on to the appropriate department for this purpose, after this time our system will automatically hard delete your stored information within one month that you have submitted via our website (https://trust-ted.co.uk/).

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. For example, a website may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited.

Your browser software can be set to reject all cookies or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions in the help section of the toolbar on how to set the browser to reject cookies. You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly.

We use cookies on our website for the following purposes: cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at google

To provide website visitors with more choice on how their data is collected by google Analytic, google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the google Analytic Java Script (gauges) to indicate that information about the website visit should not be sent to Google Analytics.

If you want to opt-out, download and install the add-on for your current web browser. The google Analytic Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.
Learn more about the google Analytic Opt-out Browser Add-on here

If credit card details are requested as part of a transaction between you and us, these details will be encrypted and handled by a secure web server using SSL technology. We do not currently accept payment online.

Banner ads on TrusTED’s website may be advertising third party services and you may be directed to servers belonging to the third party. Users are encouraged to review the privacy statement of each linked site before sharing personal information. Inclusion of the other sites by links does not imply any endorsement of the material or information on the other sites.

We recognise that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorised individuals to intercept any e-mail message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication.

Certain technology and practices allow websites to provide an increased level of security for your personal information when appropriate. We are not responsible for the privacy of e-mail messages except those stored in our system.

We use the following practices on our website to enhance the level of security for communication and the transmission of personal information:

We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide.

We use e-mail forms to allow our customers to ask questions about our services and programmes. The possibility exists that unauthorised individuals may intercept email messages.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

If you post or send offensive, inappropriate or objectionable content anywhere on or to *.trust-ted.co.uk, TrusTED may use your personal information to stop such behaviour. Where TrusTED reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), TrusTED may use your personal information to inform relevant third parties such as your Internet provider or law enforcement agencies about the content and your behaviour.

I am committed to maintaining the highest degree of integrity in all dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. I extend the same standards to all our customers, suppliers and associates.

I always conduct my own services honestly and honourably and expect my clients and suppliers to do the same. My advice, strategic assistance and the methods imparted through my training take proper account of ethical considerations, together with the protection and enhancement of the moral position of my clients and suppliers.

My contract will usually be in the form of a detailed estimate, including my aims, activities, costs and timescales. The quality of our service and the value of our support provide the only the true basis for continuity. I always try to meet my clients’ contractual requirements, and particularly for situations where an external funding provider requires more official parameters and controls.

My fees are always competitive for what I provide, which is high quality, tailored, specialised service. As such I do not generally offer arbitrary discounts; generally, a reduction in price is only enabled by reducing the level or extent of services to be delivered. That said, I always try to propose solutions that accommodate my clients’ available budgets and timescales. Wherever possible I will agree on my fees and the basis of charges clearly in advance so that myself and my clients can plan reliably for what lies ahead, and how it is to be achieved and financially justified.

I aim to be as flexible as possible in the way that our services are charged. Some clients prefer fixed project fees; others are happier with retainers, and I try to fit in with what will be best for the client. I make no attempt to charge interest on late payments, so I expect payments to be made when agreed. My terms are generally within seven days of completion of work.

I retain the moral rights in, and ownership of, all intellectual property that I create unless agreed otherwise in advance with my clients. In return, I respect the moral and intellectual copyright vested in my clients’ intellectual property.

I conduct all of my activities professionally and with integrity. I take great care to be completely objective in my judgement and any recommendations that I give so that issues are never influenced by anything other than the best and proper interests of my clients.

Disclaimer

Every effort has been made to ensure that the information contained on our website is correct at the time of publication and when information becomes incorrect is amended within a reasonable period. TrusTED makes no representation of the information contained in the documents and related graphics published on this site. All such documents and related graphics are provided “as is,” without guarantee or warranty of any kind and all implied guarantees or warranties are excluded to the maximum extent permitted by applicable UK law. You must check any information on the site before making any decisions based on that information.

To the maximum extent permitted by applicable UK law, TrusTED shall not be liable, in any event, for any claims for damages or any other remedy in whatever jurisdiction whatsoever, whether in an action in contract, tort (including negligence and strict liability) or any other theory of liability, whether in law or equity including, without limitation, claims for damages or any other remedy in whatever jurisdiction arising out of or in connection with the use or performance of software, documents or other information available from this server or the documents or pages that reside upon it.

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